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    • #2060

      sangkyu
      Participant

        Hello,

        I am attempting to use the IDC777 KIT.

        I have connected the IDC777 KIT to my laptop via USB and am using the Hercules software to verify that the command prompt (cmd) is functioning correctly (referencing the “IDC7x7: Kit Set-Up” guide).

        However, when I enter commands such as status or reset, I receive no response.

        I can confirm that input is being registered when I press the reset button on the kit or when I establish a Bluetooth connection.

        What could be the problem?

      • #2061

        IOT747 Team
        Keymaster

          Hello,
          Please make sure that you have set up the End Of Line correctly. The same as what is on the SET UP Line. So you send a Carriage Return when you type ENTER. Please send an email to info@iot747.com and we can organise a 15m training and set up. Or file a ticket support at: https://www.iot747.com/support/open.php
          IOT747 Support

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